- Step 1: An alarm system activates and a signal is sent to the central monitoring station.
- Step 2: The monitoring station receives a signal and the customers details automatically flash on the screen within seconds.
- Step 3: The method of signalling automatically tells the controller the nature of the alarm, i.e. burglary, fire, personal attack etc.
- Step 4: To eliminate false alarms the controller may telephone your premises i.e not on a panic alarm signal. Should an incorrect passcode be given or no reply received, it will be treated as an emergency.
- Step 5: A controller immediately acts on your behalf notifying the Gardaí, keyholders and other relevant emergency services.
- Step 6: All information in respect of the activation and subsequent actions taken are recorded on a real time basis. This information can be recalled at any time.
If I am connected to an Alarm Receiving Centre (ARC), what happens if I set off my alarm?
