Eircom have decided to remove the functionality that supports “Fixed SMS” (i.e. the ability to send and receive SMS via fixed land line phone). In order to get around the Eircom service that is now suspended, there are two options open to you in order to keep your self-monitoring.
- HKC has established a server through their subsidiary company SRC Ltd, which will provide the service that Eircom previously provided. In order to avail of this service an engineer will be required to call out to re-programme the communications aspect of your intruder alarm to report your alarm events to a different ‘service number’ from that of Eircom. A call out fee would be incurred for the engineer to work on the system. There is a further service charge from SRC Ltd, to be paid monthly by direct debit for a 24 month contract of €3.40 (incl. VAT) a month.
- Alternatively, a GSM-SC module may be installed into your alarm panel. This is only available for HKC 1070 panels (HKC installs after 2009). A call out fee and cost of GSM-SC would be incurred for the engineer to install on your alarm system, of €270 (Incl. VAT). There is a further service charge from SRC Ltd, to be paid monthly by direct debit for a 24 month contract of €4.99 (incl. VAT) a month. This would allow access to text alerts and use of the new HKC phone app with multiple user friendly functions.
